Call (888) 846-0214
Have these ready before you dial:
- Exact Location: The street address and the city, not the nearest big city unless that is where the house actually is.
- Source of Water: Where the water seems to be coming from: supply line, water heater, washer, toilet, sump, drain, or rain.
- Water Depth: How deep it looks on the floor or in the carpet.
- Hazards: Whether it is near power, a furnace, or an electrical panel.
- Contamination: Whether it smells like sewage or came up from a floor drain.
- Photos: A photo of the source and the water line, if you can take one without stepping in the water.
You will speak to a person. You will not be read a promise of 30 minutes to every address in the country. Spreading water is put ahead of a job that is already shut off and stable. A storm that hit the whole town slows every crew. You hear that on the call.